Educational purpose
Content on nyhealthcareguide.com is for general education about paths to help at home in New York: the New York Independent Assessor Program, Managed Long Term Care enrollment, NY Connects, non-Medicaid in-home services for adults 60 and older, Social Care Networks, and related topics. It is not legal, medical, or enrollment advice and is not an official determination by NYIA, New York Medicaid, HRA, any plan, or the State.
Not a government site or a provider
This site is privately operated. Mentions of DOH, NYIA, New York Medicaid Choice, HRA, NYC Aging, NY Connects, HIICAP, or Medicare.gov are for your convenience and do not mean we are endorsed by or part of those agencies. We are not a home care agency, health plan, fiscal intermediary, or contractor, and we do not recommend any. Free public help: NY Connects 1-800-342-9871; HIICAP 1-800-701-0501.
No eligibility decisions, hours, or service requests
Using the summary tool at /tools/home-care-help or submitting a form does not request, approve, deny, or arrange any home care service, does not schedule an assessment, and does not enroll anyone in a plan. The tool shows an educational description of the path you described. Eligibility, hours, and start dates are decided only by the New York Independent Assessor Program, your plan, HRA or your county, and the State.
Lead handling
If you request a written summary, you may hear from the site operator with educational information. Your submission is held by the site operator only and is never sent to any plan, agency, or contractor. You can decline further contact at any time. See our Privacy Policy for how we hold your information.
Vendor neutrality
We do not rate, rank, name, or recommend specific plans, home care agencies, or contractors on this site. Any plan or agency names that appear in your own notices come from your plan, the assessor, or the State, not from us.
Limitation
We strive for accuracy but do not warrant that all content is complete or current. Program rules, assessment criteria, and phone numbers change. Use official sources and free public help for decisions that affect care. To the fullest extent permitted by law, the site operator is not liable for decisions made in reliance on this site.
Acceptable use
You agree not to submit false information, scrape the site, or use it to interfere with any other person’s care or coverage. We may remove content or refuse service at our discretion.
Governing law
These terms are governed by the laws of the State of New York, without regard to conflict-of-law rules.
Contact
Operator: the operator of nyhealthcareguide.com (a private organization). Email: hello@nyhealthcareguide.com.